Terms of Service
Effective date: June 4, 2026
These Terms of Service (“Terms”) govern your use of the CroSeven Outreach application at outreach.croseven.com (the “Service”), operated by CroSeven (“we”, “us”). By accessing or using the Service, you agree to these Terms.
1. Eligibility and accounts
- Access is provided only to users authorized by CroSeven (invited or created accounts).
- You sign in with a Google account and must use the email address we registered for you.
- You are responsible for activity under your account and for keeping your Google account secure.
2. Description of the Service
The Service helps you manage outreach lists, leads, sequences, and analytics. It integrates with Gmail to:
- Create draft emails in your mailbox.
- Detect when you send those drafts and when recipients reply or bounce.
You send all emails manually from Gmail. The Service is not a bulk mailer and does not automate sending messages to recipients.
3. Google and Gmail
Use of Gmail features requires granting OAuth permissions described on the sign-in screen and in our Privacy Policy. Your use of Google services is also subject to Google's Terms of Service. You may revoke access at any time via your Google Account settings.
4. Acceptable use
You agree not to:
- Use the Service for spam, unsolicited bulk email, or unlawful outreach.
- Harass recipients or violate anti-spam laws (including GDPR/ePrivacy and local marketing rules).
- Upload or store data you do not have the right to use.
- Attempt to bypass security, access other users' data, or disrupt the Service.
- Reverse engineer or resell the Service without our written permission.
You are solely responsible for the content of your emails and compliance with opt-out/unsubscribe obligations for your recipients.
5. Your content and data
You retain ownership of leads, templates, and other content you submit. You grant us a limited license to host, process, and display that content solely to operate the Service. Our Privacy Policy explains how we handle personal data.
6. Availability and changes
We strive to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features when practical. The Service depends on third parties (Google, Supabase, Vercel).
7. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that email delivery, reply detection, or analytics will be error-free.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROSEVEN AND ITS OPERATOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) EUR 100 IF YOU USE THE SERVICE WITHOUT CHARGE.
9. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your email content, or your violation of these Terms or applicable law.
10. Termination
We may suspend or terminate your access for violation of these Terms or for operational reasons. Provisions that should survive (limitations of liability, indemnity, governing law) will survive termination.
11. Governing law
These Terms are governed by the laws of the Republic of Croatia. Courts in Croatia shall have exclusive jurisdiction, unless mandatory consumer protection rules in your country require otherwise.
12. Changes to these Terms
We may update these Terms by posting a new version on this page. Continued use after changes constitutes acceptance of the updated Terms.
13. Contact
Questions: marko@croseven.com
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